Fr99 believes gaming should be a form of entertainment — not a source of stress or loss. Our Responsible Gaming programs help you enjoy within healthy limits.
Setting limits and self-exclusion are entirely your own decision.
Contact our team anytime.
Set your own daily, weekly, and monthly deposit limits.
Take a break from your account for a set period if needed.
At fr99 Responsible Gaming By this we mean a gaming experience where you enjoy entertainment fully aware, within your own budget. Gaming is never a source of income or a solution to financial problems — it's simply a means of enjoyment. fr99 upholds this not just as a rule, but as a core value.
Our Responsible Gaming The main goal of our programs is to help every member build conscious and healthy gaming habits. fr99 believes that with the right information and accessible tools, any player can set their own limits. That's why we've created features that give you control at any moment.
Behind fr99 becoming a trusted name in Bangladesh's online gaming community is this Responsible Gaming Policy plays a major role. We want every member to stay healthy and happy in the long run — not just focused on today's wins, but thinking about future mental and financial well-being too.
Responsible Gaming concept stands on three pillars — awareness, control, and support. fr99 works actively in all three areas. We regularly monitor members' gaming behavior and reach out immediately if we notice any unusual patterns.
If you feel gaming is negatively affecting your family, work, or financial life — that's a signal you need to take action now. Use fr99's Responsible Gaming center, where you can get free support and set limits according to your preference.
We follow international responsible gaming standards and all our staff receive specialized training on this. At fr99 Responsible Gaming It's not just a page — it's an integral part of our daily operations.
Are you playing beyond your budget?
Hiding your gaming from family or friends?
Are you playing more to recover losses?
Feeling restless or anxious when not gaming?
Having trouble concentrating on work or studies?
Fr99's Responsible Gaming programs include several effective tools you can use anytime.
At fr99, you can set your own maximum deposit limits on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately and can be reduced anytime; increasing it requires a waiting period — this is intentional.
If you feel you need a pause, use fr99's cooldown feature to temporarily suspend your account for 24 hours to 30 days. During this time, no bets or deposits can be made.
In serious cases, you can enroll in fr99's self-exclusion program. You can close your account for 6 months to 5 years, or permanently. This step is completely confidential and straightforward.
At fr99, you'll see automatic alerts after playing for a certain period. You can set your own maximum session time to avoid prolonged continuous play.
You can view your complete gaming and transaction history at fr99 anytime. To ensure transparency, we keep records of every bet and deposit.
Fr99 displays regular "reality check" messages — a brief summary of how long you've been playing and how much you've won or lost, so you stay aware at all times.
At fr99 Responsible Gaming Using the tools is very simple. Follow the steps below:
Access your fr99 account and click on the profile icon in the top right corner.
Select the "Responsible Gaming" option from the menu.
Deposit limits, session time, cool-down, or self-exclusion — choose one or more tools based on your needs.
Enter the amount or duration and confirm. Changes take effect immediately.
If you need help with anything, reach our Responsible Gaming Contact the team.
Problem gaming doesn't always appear suddenly — it develops gradually. fr99's Responsible Gaming As part of our programs, we want you to be aware that if you see any of the following signs, you should take immediate action:
Fr99's Responsible Gaming The most critical part of the policy is protecting minors. Our services are strictly for those aged 18 and above. Age verification is mandatory at registration, and identity documents are checked during the KYC process.
If you have someone in your household under 18 who uses your device, we recommend locking your device with a PIN or password and always logging out of your fr99 account.
Fr99's Responsible Gaming team, international expert organizations can also help. Gaming addiction is a mental health issue and there's no shame in it — seeking help is an act of courage.
Fr99 believes that Responsible Gaming Not just our responsibility, but a collective responsibility at every level of society. That's why we work in collaboration with international responsible gaming organizations.